Terms and Conditions

Products sold and the contents of this website are produced with the greatest care. Products are however neither retaken, nor exchanged. We are listening to our customers, and caring to understand their needs; if anything let us know. When ordering/purchasing a product, the customer takes the responsibility of its use. As our hemp based products contain traces of THC, the customer must make sure to comply with local legislations (the country where the product is shipped/consumed) when importing/exporting/transporting the products.

PhytoXtract Ltd cannot be held responsible for the accuracy, completeness of the medical tendencies relating to the products at the disposal of customers. The use of the contents of the website and products is carried out at the risk of the customer.

The articles published on the website reflect the opinion of their respective author. Internet sites linked by hypertext links are exclusively the responsibility of their respective owners. PhytoXtract Ltd has no influence on the content current and future of such sites and does claim any ownership of such content. The copyright for the content published here belongs to PhytoXtract Ltd. Content can be transmitted by extracts, free of charge and by mentioning their source to the minimum, as we do on each of our articles.

Swiss Federal Act on Data Protection (FADP) provides the legal basis for customer data protection. By creating an account on our websites, you agree to leave a minimum of information so that the commercial exchange is possible, and that you can receive at home, our products.

product classification

Cannaliz (by CannaXtract) products are hemp essential oils (terpenophenolic) based, diluted or mixed, and are classified as chemical products, without any medical claims. Following to our full-totum extract, they typically contain cannabinoids and terpenes. The final user holds the risks of using such essential oils (see product classification).

Multiple combined factors, such as each plant being different, extractions and preparations done by hand, an error margin does exist between the rates announced on the packaging and the ones present in the different solutions. This error margin is considered so that THC(A) levels are always below legal framework limits.

prices

Prices are set in Swiss francs (CHF) and in other convertible currencies and are valid for any country: Swiss VAT is included but no shipping costs. Outside of Switzerland, only the shipping costs are different and the import costs (customs or other specific taxes) that are paid separately by the customer upon reception of the parcel. We reserve the right to change the price list and conditions of dispatch at any time without notice.

payment

Payment can be made by credit card (VISA, MasterCard, Amex) by PostFinance (E-Finance & Postcard Switzerland), electronic wallet (Twint & Masterpass) or bank transfer. The payment must be made in every case before shipping.

shipping

The shipping period begins upon reception of payment until the goods are shipped. The products, if they are in stock are shipped within a few days (1 or 2 working days) to the address specified by the customer. Otherwise, the customer will be informed by email of the exact shipping date. Depending on the country, shipping charges are different. All packages are mailed from Switzerland. In case of cross-border shipping, the buyer is responsible for the import part, and PhytoXtract Ltd for the export part.

delivery

The delivery period starts when the parcel is shipped, until it is delivered, which depends on the carrier. Our packages all have a tracking number, included in the shipping costs, which is also the proof of delivery.

exchanges and right of return

If you return the goods acquired within 10 days (with a tracking number as proof of dispatch), not opened, in perfect condition and in its original packaging, we will refund the purchase amount, excluding shipping costs. The return postage is also your responsibility.

recommended audience is 18+

If you are under the age of 18 years, you should obtain the consent of a parent or legal guardian prior to using this website. Information about supervising and controlling children’s access to Internet content as well as general information about the Internet industry regulatory regime can be found at http://www.commsalliance.com.au/Activities/ispi.

wholesale/reseller

A reseller is a company or individual (merchant) that purchases the goods present on this website with the intention of selling them rather than consuming or using them. In such cases, the reseller is responsible on how the goods are stored (recommended in a cold and dry place) and are further sold (everything coming around the products when presented for sale). PhytoXtract Ltd can not be hold responsible for any misconduct related to the re-sale of its products. In the case of a reseller purchase, the goods can not be returned nor reimbursed. So that final customers always get fresh made products, it is recommended that the reseller purchases a volume that can be soled within 2-3 months.

jurisdiction

Swiss law applies to all trade relations with PhytoXtract Ltd. The exclusive court for all procedures is Geneva. Mandatory places of jurisdiction provided by law remain reserved. General conditions in French are binding (this is the English translation).


PhytoXtract Ltd

ch. des Aulx 14

1228 Plan-les-Ouates

CHE-385.973.415 TVA

+41 (22) 312 34 34

info [at] phytoxtract.ch